Find answers to common questions about installation, compatibility, pricing, and support for your Ampereon charging system.
Ampereon uses a sophisticated magnetic connection system that automatically detects when your vehicle is in position. Here's how it works:
Ampereon includes advanced algorithms that learn your driving patterns, monitor electricity rates in real-time, and optimize charging schedules to minimize costs. It integrates with home energy systems and provides detailed analytics through our mobile app.
Ampereon uses your existing charging cable and outlet, so the charging speed depends on your outlet's power capacity and your vehicle's acceptance rate. The system adds no overhead to the charging process.
The current version of Ampereon is designed for garage use. We're developing a weather-resistant version for outdoor installation that will be available soon.
Yes. Through our mobile app, you can set charging schedules, maximum charge levels, take advantage of time-of-use electricity rates, and set preferences for upcoming trips.
Installation typically takes 25-30 minutes with basic tools (ladder, drill, screwdriver). Professional installation is available and takes 10-15 minutes.
Not necessarily. If you have an existing garage outlet that you use for charging, Ampereon integrates with that system. You can install it yourself using our step-by-step guide. New electrical circuits require professional installation.
Ampereon works in most residential garages with at least 10 feet of ceiling height and adequate electrical service. Our compatibility assessment tool can help determine if your garage is suitable.
Installation in rental properties requires landlord approval. Ampereon can be uninstalled and moved if needed. For apartments and condos, check with building management about installation permissions.
Currently, Ampereon is compatible with:
We're rapidly expanding compatibility with adapters for additional vehicle models.
Yes. Ampereon uses the industry-standard NACS connector and supports over-the-air updates to add compatibility with new vehicle models as they become available.
Absolutely. Ampereon can store profiles for multiple vehicles with automatic detection and individual charging preferences for each vehicle.
The Ampereon system costs $99. This includes the complete charger assembly. If you need a charging cable, the bundle costs $319.99.
No. There are no monthly fees, subscription costs, or hidden charges. All features, mobile app access, and software updates are included with your purchase.
The first 55 orders in the Puget Sound region will be delivered by December 1, 2025. Other orders will receive their charger based on production schedule. You'll receive regular updates throughout the process.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Google Pay. Business customers can also pay via bank transfer.
We provide a 3-month warranty with the option to extend it to 2 years for $49.99.
We offer comprehensive support including email support, phone support during business hours, and this FAQ resource.
Ampereon receives automatic over-the-air software updates via WiFi. Updates include new features, performance improvements, and security patches that install when charging isn't scheduled.
Ampereon automatically resumes operation after power is restored. All settings and schedules are stored securely, so nothing is lost.
Ampereon includes built-in diagnostics accessible through the mobile app. Common issues can often be resolved with the app's troubleshooting guide. Our support team can also provide remote assistance.
Ampereon uses less than 3 watts in standby mode - about the same as a nightlight. The smart features have minimal impact on your electricity bill.
The current version is designed for garage use. We're developing a weather-resistant version for outdoor installation that will be available soon.
The Ampereon app is available for both iOS and Android devices. The app provides full control over charging schedules, energy monitoring, notifications, and remote operation.